🗂️ Unit 1 Basic: Practice Workplace Communication and Interpersonal Relations
This unit is all about learning how to communicate properly, work well with others, and handle workplace information effectively and respectfully. 1.5 Work Performed in Co-operation with Others in a Friendly & Courteous Manner Always respect others' opinions , roles, and responsibilities. Use polite language and friendly behavior when working in teams. Show willingness to help co-workers when needed. Avoid conflict by staying calm and using respectful communication . Build good working relationships by being honest, supportive, and approachable. 10 Workplace Rules To Succeed in your Career 1.6 Verbal and Non-Verbal Communication Used Appropriately Speak clearly, politely, and at the right time. Use proper tone and words for the workplace. Show good body language: eye contact, a smile, and a confident posture. Avoid angry faces, shouting, or folding arms in meetings. Listen actively and don’t interrupt when someone is talking. Verbal comm...
